Hello
I’m Toby
// My self introduction
Name {
First name: Toby;
Last name: Bryson;
}
.What I Do {
Profession: IT Consultant;
Specialties: Remote & Field Support, Web Development, Security;
}
#04
Years;
I'm an IT Support Specialist at ComTech IT, with hands-on experience in field support, troubleshooting, cybersecurity, and website maintenance. I'm passionate about promoting apprenticeships and using my skills to support community tech projects.
Present-2024
IT Support Specialist
As an IT Support Specialist at ComTech IT, I’ve taken on varied roles including Helpdesk Technician, Field Support Technician, and Junior Web Developer. I’ve worked on internal projects, provided client support both remotely and on-site, and contributed to cybersecurity efforts—specifically around Cyber Essentials assessments. This diverse experience has strengthened my skills across multiple areas of IT and continues to fuel my passion for the field.
2024-2023
Helpdesk Technican & Basic Web
As an IT Support Apprentice at ComTech IT, I worked as a helpdesk technician, handling day-to-day support requests and troubleshooting technical issues. I also gained experience in basic web support, assisting with site updates and maintenance. This role deepened my technical knowledge and reinforced my passion for IT in a supportive, real-world environment.
2023-2021
IT Support Apprentice
As an IT Support Apprentice at ComTech IT, I spent most of my time working on the helpdesk, where I developed strong troubleshooting and customer service skills. I also supported field engineers and gained hands-on experience with cybersecurity and system maintenance. The fast-paced environment continued to push my learning and confirmed my passion for a career in IT.
2021-2020
The Beginning: FA to Intern
During my time as a Foundation Apprentice and intern, I had the opportunity to work in ComTech IT's supportive and fast-paced environment, which played a key role in shaping my passion for technology. I gained hands-on experience in troubleshooting, customer support, and networking, turning classroom learning into real-world skills and sparking my drive to grow in the IT field.
My Projects
Stirling Wanderers Hockey Club
Client: Stirling Wanderers Hockey Club
Role: Web Designer & Developer, Technical Consultant
Platform: Wix
Additional Support: Domain migration, digital planning
The Challenge
Th...